We have customized support solutions for your business through a combination of On-Call, Maintenance, Monitoring and Special Project programs.  Our Industry Certified & Trained Network Consultants are sent on-site and remotely to design, install, troubleshoot, and support the hardware/software of your company.

  • On Call Plans
    • Easy to sign up, no setup fees, no monthly fees
    • Pay as you need us
    • Onsite visits incur travel charges
    • First available technician assigned to assist
  • Managed Services Plans
    • Reoccurring monthly charge, at discounted rates for longer term contracts
    • 24x7x365 Monitoring, Notification and Reporting on all servers and key network elements
    • Data backup checks
    • Patch management
    • Priority email, phone, and remote control support
    • Regular on-site scheduled visits, no travel charges
    • Assigned a primary technician, dedicated to your account
    • Access to Senior Engineer for project planning, and or CIO functions
  • Service Hour Blocks
    • Purchased at reduced rates from On Call
  • Web Based Network Monitoring and Notification
    • For your IT Staff to use, customize and run reports as needed.
    • Affordable per object pricing model
    • Technical support available to help use tool
  • Web Based Spam and Email Virus protection services
    • Point your email to offsite service, let them take the hit of all your spam and bandwidth usage, only legitimate emails are delivered
    • Web based user login to review captured emails for easy false-positive delivery
    • Spools all emails in the event your email server is down
    • Allows for failover mail server services
  • Server, Application, and/or Backup data hosting services
    • Colocation facilities
    • Full rack system build ups
    • In-house hosting for data backup appliances, virtual servers and workstations….cloud computing!
    • Hosted Backup Solutions
  • Communication Cabling Services
    • Data, phone, fiber, entertainment
  • VoIP & PBX Phone system solutions
  • Linux, Novell, and Mac support

For Specialized Services and Solutions, click here

 

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